At Sigotrips, we strive to provide exceptional travel experiences tailored to your preferences. However, we understand that plans may change, and sometimes circumstances require cancellations or alterations. Our refund policy is designed to be fair and transparent, ensuring your satisfaction and peace of mind.

1. Cancellation and Refund Eligibility:

• Tours and Activities: Refund eligibility for tours and activities varies depending on the specific booking and the cancellation timeline. Please refer to the individual tour or activity page for cancellation policies.

• Accommodation: Refund eligibility for accommodation bookings is subject to the policies of the respective hotels, resorts, or vacation rentals. Please review the cancellation terms provided at the time of booking.

• Transportation: Refund eligibility for transportation services (such as flights, trains, or rental cars) is determined by the policies of the transportation providers. We advise reviewing the terms and conditions of your booking for specific cancellation policies.

2. Refund Process:

• Initiating Refunds: To request a refund, please contact our customer support team via email or phone. Provide your booking details, including the reservation number, and specify the reason for the refund request.

• Verification: Our team will review your request and verify eligibility based on the applicable refund policy. We may require additional information or documentation to process your refund.

• Refund Method: Refunds will be issued using the original payment method whenever possible. Please allow sufficient time for the refund to reflect in your account, as processing times may vary depending on your financial institution.

3. Special Circumstances:

• Force Majeure: In the event of unforeseen circumstances beyond our control, such as natural disasters, government regulations, or other force majeure events, Sigotrips reserves the right to modify or cancel bookings as necessary. In such cases, we will endeavor to provide alternative solutions or refunds where applicable.

• Health and Safety Concerns: If a booking must be canceled due to health or safety concerns, such as pandemics or epidemics, Sigotrips will prioritize the well-being of our customers and may offer flexible refund options or travel credits.

4. Non-Refundable Fees:

• Booking Fees: Some bookings may be subject to non-refundable booking fees or service charges. These fees are disclosed at the time of booking and are non-refundable unless otherwise specified.

• Third-Party Fees: Third-party fees, such as credit card processing fees or taxes, may be non-refundable and will not be included in the refunded amount.

5. Policy Updates:

• Changes to Policy: Sigotrips reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

• Review Policy: We encourage customers to review this refund policy periodically to stay informed of any updates or changes.

At Sigotrips, we value your trust and aim to provide reliable support throughout your travel journey. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us.

Your satisfaction is our priority. if you have any concern kindly contact us in above given below:

*Contact Information: Hello@sigotrips.com, 9988001737.*