Privacy Policy

At Sigo Trips, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile application, and services.

1. Information We Collect:

 Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, phone number, and payment details.

• Usage Information: We may collect information about how you interact with our website or mobile application, including your IP address, browser type, pages visited, and timestamps.

 Location Information: If you enable location services on our mobile application, we may collect information about your precise or approximate location to provide location-based services.

 Communications: We may collect information when you communicate with us, such as through customer support inquiries or feedback.

2. How We Use Your Information:

 Providing Services: We use your information to provide and improve our services, process bookings, and facilitate communication between users and service providers.

 Personalization: We may use your information to personalize your experience, such as recommending trips or destinations based on your preferences and past activity.

 Marketing: With your consent, we may use your information to send promotional emails, newsletters, or targeted advertisements about our services or third-party offers that we believe may interest you.

• Analytics: We may use aggregated or anonymized information for analytics purposes to understand how our services are used, improve functionality, and optimize user experience.

3. Data Sharing and Disclosure:

 Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT service providers, or marketing agencies.

 Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights or the safety of our users.

 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or successor-in-interest.

4. Data Security:

• We take appropriate measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Your Choices:

 Account Settings: You can review and update your account information and communication preferences at any time by accessing your account settings.

 Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

6. Children's Privacy:

• Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or mobile application.

8. Contact Us:

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@sigotrips.com.

This Privacy Policy is effective as of the date indicated above and governs the collection, use, and disclosure of information collected from users.